Frequently Asked Questions
How well does the iPhone hold up to the recoil?
We have fired thousands of rounds through various iPhone types on several different firearms. My primary tactical rifle is an SR-25 (308) and my wife’s is a AR-15. I also have an UTS-15 (12 gauge). We have many customers who have also tried it on various rifles with good results. I have yet to see any issues with any iPhone holding up to recoil. Early on we discovered issues with the mount loosening and the iPhone 4/4s extra weight causing the catch to release but these problems have been fixed. If you have an issue like this please contact us and we will work with you to make it right.
This is a good idea and we hope to come up with a snap on accessory to shade your screen by late November.
Can I put this on my 50 cal?
Hmm… I would be cautious about putting this on a 50 cal or something with that kind of punch, even with a great muzzle break. It’s really not intended for a long range rifle anyway as the optics are limited to 5X and the iPhone starts getting grainy at that zoom factor. It may be nice to use it on a long range rifle for just recording video but I can’t say it would hold up to the recoil or the shock wave of a 50 cal or some big dear rifle that has zero recoil suppression. Best use would be on a tactical rifle for tactical distances or to record video as a secondary scope on a side or bottom rail. It’s also nice to sneak around corners without exposing your head.
We are working furiously to come up with an android version. We hope to have first articles for testing by about the end of November. No guaranties but we are working as hard as we can on it!
I have tried at least 73 times to purchase a product online and it fails every time. My card works fine everyplace else. What-up?
Yep, so sorry about that. We are getting used to our new fulfillment system here and had some settings wrong. It should be fixed now so please go strait to the order tool and spend lots of money.
I have installed the new app but I am still having the same issue.
Please uninstall it first, by holding your finger on the icon until it starts to shake. Touch the small “X” at the top left corner of the icon and select “yes” when it asks if you want to delete it. Then go to the app store and reinstall the latest version.
I have followed your instructions to install the latest app but still see issues.
If you have a bug that is not resolved in the latest version of software, please contact us right away. We will evaluate your problem and either work directly with you to resolve it or submit it to the software gurus to fix it ASAP.
The screen shows the reticle but has a black background
This is a software issue in versions before 1.3. Please uninstall it by holding your finger on the icon until it starts to shake. Touch the small “X” at the top left corner of the icon and select “yes” when it asks if you want to delete it. Then go to the app store and reinstall the latest version.
My mount becomes loose when I fire my rifle
This issue was due to insufficient screw torque on some early units. We have made design adjustments to fix the problem. Please do not use it and contact us right away. We will exchange it at no cost.
My iPhone and case came off of the mount when I fired my rifle.
This issue was due to insufficient spring resistance in the button on some early units. We have made design adjustments to fix the problem. Please do not use it and contact us right away. We will exchange it at no cost.
My iPhone 5 came out of the case when I fired my rifle.
This issue was due to faulty fit due to material shrinkage in production. We have made design adjustments to fix the problem. Please do not use the device and contact us right away. We will replace it at no cost.
What is the distance limitation as far as sighting and shooting accurately with this system? From what I see, the app appears to limit out at 300 yd. – still impressive for something that uses an iPhone camera.
The Inteliscope is really a tactical device and intended for distances less than 100 meters. The optics in the phone are just not good enough to be much good out past that. The reason we have the range setting available out to 300 is that we may eventually design an Inteliscope with glass optics built in. This would allow us to make the screen image much higher resolution and improve the long range use.
What is the most powerful cartridge the mount and phone system are designed to handle? Can this be mounted on .308 or .30-06 – or something like a Saiga 12 shotgun (I’ve bump-fired 3″ Brennekes through mine – you’re talking at least 50 lbs of recoil force).
The most powerful cartridge is hard to say. I use it on my SR-25 all the time and that is a 308. We have customers who have had wonderful success on 12 gauges. It has been tested on an UTAS-15 and a couple other tactical shotguns that I know of. Recoil is a tricky beast. My SR-25 fires a 308 but it has a nice recoil tube built in. My wife’s .308 deer rifle kicks harder because the impact is spread over a much shorter time. I don’t think the UTAS has any built in recoil device so it probably kicks harder than my 1187.
Speaking of bump firing – can this system handle the forces associated with real or simulated full auto?
Full auto is something I have not tried. When we first started testing it we had folks fire very rapidly on semi auto and a few of the devices released the lock on the phone. We have since redesigned the detent lock and have not had any other issues.
If your iPhone has an OtterBox, can it still be mounted, or does the phone have to be removed from the OtterBox and put into your case to be mounted?
The current design does not support any other cases. We include 3 covers, 1 each for iPhone4, iPhone5 and iPod5. We are starting to get interest in Airsoft and Paintball uses and since these folks actually shoot at each other we are considering eventually designing a version that is universal and will grip any shape phone including a protective cover like Otterbox. This would also let us cater to the Android crowd as well. This will be several months from now if we do decide to go down that path. We are quite busy with just iPhone for now.
Is there a quick-release to move it from gun to gun while keeping zero?
The toggle clamp, clamps the device to your Picatinny rail. It simply flips 90 degrees and releases. You can move it to another rifle in seconds. I move it from my SR-25 to my wife’s AR-15 and it holds zero quite well. I can’t say that will always be the case. Every rifle is different and details like the distance to the center of the barrel can effect sight in.
How do you zero the reticle?
The process to zero is; shoot a group and measure the distance to the target center in X and Y, then adjust the group using the zeroing tool in the settings menu. It is very intuitive.
Does the reticle hold zero should the phone be removed and then reattached?
You can remove the phone and replace it on the mount and it will hold zero.
What crosshair options are available? Will options be added to the app?
Currently there are 4 standard reticles in the software. Soon we will make more reticles available as an in-app purchases, for a very small fee.
How much is the app for the iPhone/iPod?
Included in the price of the mount. In fact, you can download it at no cost right now.
Does the app use wind measurements from web-based sources? If so, what sources?
The software developers are using the customers real-time local predominant wind direction and velocity in the heads up display. This is downloaded from the weather service, but the customer can use their own wind readings for the wind-age and drop calculations, which result in automatic adjustment of the reticle.
How do I increase or decrease the zoom?
Tap the crosshair and a zoom tool will come up. Tap the “+” or “-” and then tap the X at the top to accept the setting.